Increasing Employee Productivity with Coaching and Counseling
PT Kirana Musi Persada held internal training "Coaching and Counseling" on December 29, 2023, for the Head of Section level with the aim of ensuring participants understood the concept and are able to implement it in leadership. Coaching and Counseling are used to help employees overcome work problems. Coaching aims to help someone achieve their life goals, with the coachee as the determiner of the solution to the problem. The supervisor as a coach acts as a facilitator and is tasked with asking questions to help the coachee find solutions and increase self-awareness. Counseling, meanwhile, is focused on helping employees manage problems using their own resources. This training is considered important in work situations such as organizational change, conflict, or employees experiencing stress. In delivering the material, Mrs. Lestari Manullang (office manager) stated that coaching and counseling can improve work quality, self-confidence, ability to solve problems, and confidence in achieving goals. Closing speech from Mr. Frans Kurniawan (Operations Director) highlighted other benefits, such as increasing the quantity and quality of work as well as confidence in achieving goals. The event went smoothly and the participants seemed focused on listening to the material from Mrs. Lestari Manullang (coaching & counseling training speaker).